TERMS & POLICIES

By confirming your reservation for yourself and others, you assume full responsibility for all members in your party, and agree to the following:

Code of Conduct / Liability

For everyone’s safety, please remain seated while the trolley is in motion.
Disruptive behavior will result in expulsion from the tour as a courtesy to other guests. This decision is at the driver’s discretion. Tour fees will not be refunded in such cases.
Crozet Trolley Company LLC shall not be liable for any direct, indirect, or incidental damages that may result from the services we provide.
We cannot be held responsible for your activity after the completion of the tour. Please do not drink and drive and do not consume more than your personal limit.
We reserve the right to bill customers for cleaning and repair charges in cases of excessive soiling or damage to the trolley.
Crozet Trolley Company LLC is not responsible for your health, welfare, or safety while you are outside of the tour vehicle.
Pace yourself, stay hydrated, stay fed, wear sunblock, and most of all – have fun!

Crozet Trolley company LLC reserves the right to change vehicles, drivers, departure times, and/or destinations due to unforeseen circumstances.
Our priority is always to offer impeccable customer service. However, in the unlikely event that we must, we reserve the right to cancel or terminate a tour and offer refunds at our discretion.

We reserve the right to cancel or terminate a tour in case of hazardous weather. Full or partial refunds will be given in such cases.
Refund policies are tour-specific; details are provided at time of booking.